Terms and Conditions

Last updated: August 26, 2026

These Terms and Conditions explain the practical rules that apply when you browse Kepbuy or purchase software licence keys and other digital products from our website.

1. About Kepbuy

Kepbuy operates an online store for software licence keys and digital products. Product availability, supported devices, activation methods and licence conditions vary by product and are described on the relevant product page.

2. Product Information

Please review the product title, edition, supported operating system, number of devices, activation method and other compatibility information before ordering. Product images are provided for identification and presentation purposes.

Microsoft, Windows, Office and other product names and trademarks belong to their respective owners. Kepbuy does not operate the publishers’ activation platforms.

3. Orders

Before submitting an order, you are responsible for checking that the selected product matches your requirements. An order is accepted when Kepbuy confirms it and the required payment has been successfully processed.

If a product is unavailable, incorrectly described or affected by an obvious pricing error, Kepbuy may contact you to offer a suitable solution or cancel and refund the affected order.

4. Prices and Payment

The price shown during checkout is the price applicable to the order. Available payment methods are displayed at checkout and may change over time. Payments may be processed by third-party payment providers under their own terms.

5. Digital Delivery

Products are delivered digitally using the delivery method described during checkout or in the order communication. Delivery time may vary when an order requires payment verification or manual processing.

You must provide accurate contact information and keep access to the email address or messaging service used for the order.

6. Activation and Compatibility

You are responsible for confirming compatibility before purchase and for following the activation instructions supplied with the product. A licence key must not be shared, resold or used on more devices than the purchased licence permits.

If activation fails, contact Kepbuy before attempting repeated activations or purchasing a replacement elsewhere. We may request reasonable diagnostic information that does not include your passwords or other sensitive credentials.

7. Cancellations, Faults and Refunds

Cancellation and refund requests are handled according to the product status, whether a digital key has been delivered or activated, the circumstances of the request and any mandatory consumer rights that apply.

If a product is faulty, unavailable or does not match its description, contact Kepbuy promptly so that we can investigate and provide an appropriate remedy. Please also review our Returns and Refunds Policy.

Nothing in these Terms removes or limits consumer rights that cannot legally be excluded.

8. Customer Accounts and Acceptable Use

You are responsible for keeping your account and order information secure. You must not use Kepbuy for fraudulent activity, unauthorised resale, payment abuse or any activity that violates applicable law or the relevant publisher’s licence terms.

9. Privacy

Personal information is handled as described in our Privacy Policy. Do not send passwords, full payment-card details or private activation credentials through support messages.

10. Customer Support

For order, delivery or activation assistance, contact us using one of the following:

11. Changes to These Terms

Kepbuy may update these Terms when its products, ordering process or applicable requirements change. The version displayed when an order is placed applies to that order unless mandatory law requires otherwise.